Tivorami ships orders to customers across North America, Europe, and Australia. Below you will find the key information about how long your order typically takes to arrive and what to do if something goes wrong along the way.
Where We Ship
We currently deliver to the following markets:
- North America
- Europe
- Australia
Availability of specific delivery options within these regions may vary. If your location is not supported at the time of ordering, you will see a notification before completing your purchase.
Order Processing and Estimated Delivery Time
Once you place an order, our team prepares your package for dispatch. This processing step typically takes 1–3 business days.
After your order has been handed over to the carrier, transit time is generally 7–12 business days depending on your destination within our supported markets.
Your overall wait time from placing the order to receiving the package is the sum of processing time and transit time. These figures are estimates; actual delivery may vary based on carrier operations, destination, and circumstances beyond our control.
Before You Place Your Order
Please double-check the following details at checkout to help ensure a smooth delivery:
- Full recipient name
- Complete street address
- Correct postal or ZIP code
- A valid phone number or email for delivery notifications
Once an order has been dispatched, changes to the delivery address may not be possible. If you notice an error before your order ships, contact us as soon as possible.
Delivery Issues
If your package arrives damaged, appears to be lost, or shows as delivered but you have not received it, please reach out to our support team so we can look into the situation. When contacting us, include your order number and a description of the issue. If the item arrived damaged, photographs of the packaging and product will help us assess the matter.
We will work with you to determine the appropriate next steps based on the details of your case.
Contact & Company Information
If you have questions about shipping your order, please do not hesitate to get in touch.
Tivorami
Operated by MATTHEW1028 LTD
18 Eldridge Drive
Manchester, England, M40 2DF
United Kingdom
Email: amanda@tivorami.shop
We typically respond to inquiries within 1–2 business days.