Whether you're shopping for a black-tie gala, a resort getaway, or a polished everyday set, this page answers the most common questions about browsing, sizing, shipping, and getting help at Tivorami.
Finding the Right Piece
What types of clothing does Tivorami carry?
Tivorami offers a curated collection of 233 pieces focused on occasion-ready fashion. The main categories include Evening Wear (sequin gowns, mermaid silhouettes, off-shoulder styles, lace details), Matching Sets (loungewear, tailored suits, wide-leg pants), Resort Wear (boho kaftans, modest abayas), Outerwear Layers (faux fur coats, trench dusters, puffer jackets), and Jumpsuits & Rompers (maxi jumpsuits). You can also browse New Arrivals and Best Sellers to see what's trending.
How do I find a dress for a specific occasion?
Use the collection navigation to filter by occasion. For example, Evening Wear covers formal galas, weddings, and cocktail parties, while Resort Wear suits vacation and beach settings. Each product page includes a “Where to Wear” section that describes ideal settings, so you can confirm whether a piece matches your event before adding it to your cart.
Where do I see available colors and fabric details for a product?
Every product page lists its available color options and describes the fabric composition, construction, and design details. Because materials and finishes vary by style, always check the specific product page for accurate information rather than assuming uniformity across the store.
Sizing and Fit
What size range does Tivorami offer?
Most styles are available in sizes XS through 3XL. Some pieces start at S. The exact size range for any item is shown in the size selector on its product page.
How do I choose the right size?
Each product page includes a size chart with measurements in inches for bust, waist, hips, and length. Fit notes on the page also indicate whether a style runs tailored, relaxed, or structured. If you are between sizes, the product description will usually recommend sizing up or down based on that specific garment's construction. Manual measurements may vary by 0.4–1.2 inches.
Shipping and Delivery
How long does it take to receive my order?
Orders are processed within 1–3 business days, then shipped with an estimated transit time of 7–12 business days. These are separate stages: processing time covers preparation before dispatch, and transit time covers delivery after shipment. Total delivery is not guaranteed and may vary by destination and carrier conditions.
Which regions does Tivorami ship to?
Tivorami serves customers in North America, Europe, and Australia. At checkout, you will see whether your specific country or region is supported and any applicable shipping costs before you complete your purchase.
Can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email. If you need tracking details or have questions about a shipment's status, contact us at amanda@tivorami.shop with your order number.
After You Order
What should I include when contacting Tivorami about an order?
Please provide your order number, the email address used at checkout, and a brief description of your question or issue. This helps us locate your order and respond efficiently. Do not send sensitive payment details such as full card numbers or passwords by email.
How do I reach customer support?
Email us at amanda@tivorami.shop. We aim to respond as soon as possible during business days.